Data protection policy

This personal data protection policy sets out the way in which users’ data is processed by the website of GRTgaz, a company registered with the Nantes Trade and Companies Register under no. 440 117 620 and whose head office is located at 6 rue Raoul Nordling, 92270 Bois-Colombes, France.

Data protection policy

This personal data protection policy sets out the way in which users’ data is processed by the website of GRTgaz, a company registered with the Nantes Trade and Companies Register under no. 440 117 620 and whose head office is located at 6 rue Raoul Nordling, 92270 Bois-Colombes, France.

Personal data protection obligations

Users of this website may communicate their personal data to GRTgaz, its publisher, while using the various data collection media, tools and services provided, including:

  • Information gathering forms, questionnaires and information requests
  • Cookies

The data collected may be subject to automated or non-automated processing, in accordance with the provisions relating to the protection of personal data, including the General Data Protection Regulation (GDPR) applicable as of 25 May 2018 and in the terms and conditions attached to each data collection tool, as well as this personal data protection policy.

Data controller and purposes

Personal data collected via the different data collection services and tools present on this website is carried out by the website’s publisher, GRTgaz, acting in its capacity as data controller within the meaning of the GDPR, except for when the tool in question explicitly states that the data controller is a third party. In this case, and in accordance with the law, the data controller will specify the features of the processing that it is implementing under its sole responsibility.

The personal data that you communicate while using the website and its services are collected and processed by GRTgaz to respond to requests made via the forms, tools and services provided, to perform a contractual or pre-contractual obligation at your request, to comply with our legal obligations, or to pursue the legitimate interest of the website publisher or a third party, without infringing the user’s rights.

The cookies present on the website are there to ensure its proper functioning, to measure web traffic, and to personalise your user experience.

>> Data collection and usage

You are not obliged to respond to all questions asked of you.

Data storage duration

Website users' personal data are stored and processed for the time necessary to complete the purpose for which they were collected, and at most for the periods stated in this data protection policy:

  • 12 months for storing cookies in users’ IT equipment;
  • 13 months for login data (IP address, logs, etc.)

How to exercise your rights

You have rights over the personal data that we collect and process as part of your use of the website, its services and your requests. These rights are as follows:

  • the right to oppose the processing of your data at any time as part of marketing operations;
  • the right to limit the processing of your personal data under the conditions provided by the regulations;
  • the right to data portability; the right to withdraw your consent at any time;
  • the right to initiate a claim against a supervisory body.

To exercise your rights or for any general question about the processing of your data in this context you can contact GRTgaz’s Data Privacy Manager at: 6 rue Raoul Nordling, 92270 Bois-Colombes, France, or by email at: protectiondesdonnees@grtgaz.com.

In the event of a dispute, users may make a claim with the French Data Protection Authority (CNIL), whose website is http://www.cnil.fr and whose head office is located at 3 Place de Fontenoy, 75007 Paris, France.

Data recipients

Your personal data may be sent to: GRTgaz and our sub-contractors for the sole purposes of the subcontracted operation.

Security

Our focus is on preserving the quality and integrity of your personal data. The technologies and security policies in place protect your personal data against all non-authorised access and improper use. The various people who have access to data must respect the privacy of those using this website and the confidentiality of their data.