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Social performance indicators

GRTgaz, which is ISO 9001-certified for all of its activities (transport, connection, delivery and gas carried), has set up several indicators to control the quality of its services.

  2015 2014 2013
NUMBER OF EMPLOYEES in 31 December (CDI & CDD)

3,202 3,216 3,175
Employees trained (%) 5.76 5.57 5,98
PERMANENT CONTRACTS in 31 Decembre

2,959 2,961 2,988
Rate of women in active workforce (%) 21.6 21.3 21.3
Rate of women in management (%) 26.4 25.7 24.8
Permanent contracts
Including number of permanent recruitment of former trainees
170

29
139

26
206

20
DISABILITY: employment rate (direct and indirect) (%) 4.82 5.04 4.52
 
TRAINING: % OF EMPLOYEES 4.96 5.05 5.38
Number of training hours per employee 28.2 30.1 30
TOTAL ABSENTEEISM (hours) 5.54 5.71 6.02
Number of COLLECTIVE AGREEMENTS signed during the year 6 7 7
 

QUALITY, ENVIRONMENT, HEALTH AND SAFETY

     
Employees accident frequency rate (%) 2.0 4.4 5.1
Employees fatal accidents rate (%) 0.11 0.09 0.08
Providers accident frequency rate(%) 3.6 6.1 8.1