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Social performance indicators
GRTgaz, which is ISO 9001-certified for all of its activities (transport, connection, delivery and gas carried), has set up several indicators to control the quality of its services.
| 2015 | 2014 | 2013 | |
|---|---|---|---|
| NUMBER OF EMPLOYEES in 31 December (CDI & CDD) | 3,202 | 3,216 | 3,175 |
| Employees trained (%) | 5.76 | 5.57 | 5,98 |
| PERMANENT CONTRACTS in 31 Decembre | 2,959 | 2,961 | 2,988 |
| Rate of women in active workforce (%) | 21.6 | 21.3 | 21.3 |
| Rate of women in management (%) | 26.4 | 25.7 | 24.8 |
| Permanent contracts Including number of permanent recruitment of former trainees |
170 29 |
139 26 |
206 20 |
| DISABILITY: employment rate (direct and indirect) (%) | 4.82 | 5.04 | 4.52 |
| TRAINING: % OF EMPLOYEES | 4.96 | 5.05 | 5.38 |
| Number of training hours per employee | 28.2 | 30.1 | 30 |
| TOTAL ABSENTEEISM (hours) | 5.54 | 5.71 | 6.02 |
| Number of COLLECTIVE AGREEMENTS signed during the year | 6 | 7 | 7 |
QUALITY, ENVIRONMENT, HEALTH AND SAFETY |
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| Employees accident frequency rate (%) | 2.0 | 4.4 | 5.1 |
| Employees fatal accidents rate (%) | 0.11 | 0.09 | 0.08 |
| Providers accident frequency rate(%) | 3.6 | 6.1 | 8.1 |