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GRTgaz wishes you a happy new year 2019
Le Gaz. L'Énergie des Possibles. - 10 new reports to discover

Customers

 

Results of the 2018 customers’ satisfaction Barometer

We place the satisfaction of our customers at the heart of our concerns. That’s why every year we carry out a survey intended to better meet your needs and expectations. The 2018 Customer satisfaction survey took place from May to July and was conducted by an external & specialised consulting firm. We wish to thank all customers who took time to answer it. 

Discover the results of the 2018 survey!

Every year we make a 20€ donation to the "Restos du Cœur" of Paris for each questionnaire completed. Thanks to your feedbacks, 46 people will benefit from a daily hot meal throughout the winter.

Caroline Dantec, Deputy Sales Director, GRTgaz ;Sophie Ladegaillerie, Director of la Péniche du Cœur ; Mélanie ISACC, Marketing, GRTgaz
Caroline Dantec, Deputy Sales Director, GRTgaz ;Sophie Ladegaillerie, Director of la Péniche du Cœur ; Mélanie ISACC, Marketing, GRTgaz

Discount simulation tool

Since April 1, 2017, GRTgaz offers a development discount to customers who have the project to develop their natural gas uses, along with a modification of their connection facilities. This discount covers a part of the connection structure costs, in proportion to the expected transmission income for up to ten years, and up to a maximum of 50% of the structure cost. This measure is addressed to sites already connected to the network but also to new customers who want to be connected to the natural gas transmission network. In return, the benefice of the discount will commit the customer, via an Advanced Reservation Contract for Transmission Capacity (CRAC), to subscribe or have subscribed the capacities used for to calculate the discount.

GRTgaz provides a simulation tool to help you choose the subscribed capacity level and duration of the CRAC.


2018-2019 Winter Outlook: no specific warning

As every year, GRTgaz and Teréga publish the main forecasts of the French gas system for the next winter. The 2018-2019 Winter Outlook includes the €872 million of investments operated in 2018, which increased the capacity of North-South flow by 42%. It also takes into account the market mechanisms created as part of the TRF implementation on November 1, 2018, such as the locational spread already tested last winter. A renewed vigilance information indicator informs market players of the potential use of market mechanisms during the gas day and on the horizon d+5.

Useful links:

 


Webinar Maintenance Programme

We invite you to join us on 6 of December for a webinar about the Maintenance Programme, 11-12 am in French and 2- 3 pm in English.

On the agenda:

Slides presented during the livestream

Maintenance Webinar - Q&A

Rerun of the Webinar on December 6, 2018


Webinar "TRF & PEG on Trans@ctions on 1st November 2018”

We invite you to a new Webinar about changes on Trans@ctions due to TRF & PEG on October 8th 11am in French (Paris time) and October 18th 11am in English (Paris time).

Program :

Rerun of the Webinar on October 18, 2018


The locational spread on 1st November 2018

The locational spread is the main mechanism selected for management of the residual limits of the single zone. Successfully tested this winter, it is adapted to be used in the TRF zone from 1st November 2018. To better understand this mechanism and its evolutions from November 1st, 2018, please consult the following documents.

Locational Spread - For network congestion management - 1 November 2018 [new]
Locational - reminder - 1 November 2018 [new]
Locational products – agreement - 1 November 2018 [new]
Locational spread- example of notification file [new]
Locational spread - video - 1 November 2018 [new]
Localised spread –Rerun of the Webinar on October 4, 2018
Locational spread - Q&A [new]

More Dunkerque!

In order to face increasing demand from shippers, GRTgaz renews for the next winter the offer “ More Dunkerque”: an extra 20 GWh/d monthly firm capacity at Dunkerque IP will be commercialized from November 2018 to March 2019.

The total monthly firm capacity of Dunkerque IP increases from 570 to 590 GWh/d during this period. The level of interruptible capacity remains unchanged (36 GWh/d).

To this end, 20 GWh/d of firm capacity at Virtualys in the Belgium to France direction will be commercialized as interruptible capacity instead of firm capacity during the same period.  The monthly firm capacity at Virtualys therefore decreases to 620 GWh/d instead of 640 GWh/d at present (plus 30 GWh/d overbooking capacity). And the level of interruptible capacity grows from 4 to 24 GWh/d, commercialized following CAM rules.

These additional capacities are commercialized via OSP on Trans@ctions each Month M-1,  the first one from 1st to 11th of next October. Unsold capacities will be proposed as daily capacities.

Available capacities
To find out more


  • ShipOnline

    End of the distribution of auction premiums on the North to South link and the VIP Pirineos which was effective since October 1st 2014

    SEE ALL THE ShipOnlines
  • soGaz point.com

    n°2 :
    - upGRAID
    - The 2018 customer satisfaction barometer
    - NGV and bioNGV in the spotlight

    SEE ALL THE NEWSLETTER

AGENDA

  • -

    GRTgaz at the Pollutec show from 27 to 30 November in Lyon Euroexpo (Hall 4, stand k144)

  • -

    Expobiogaz Strasbourg from 6 to 7 June 2018

  • Shippers’meeting

    On February, the 13, at Pavillon Royal à Paris, GRTgaz welcomes its clients Shippers to discover the novelties of 2018.

CHECK THE CALENDAR